The impact of being a second-choice hire on workplace belonging and performance

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  • Being a second-choice hire can significantly impact an employee's sense of belonging and job performance.
  • Organizations play a crucial role in mitigating the negative effects through inclusive cultures and thoughtful hiring practices.
  • Employees can overcome the second-choice stigma by focusing on personal growth, building relationships, and reframing their perspective.

[WORLD] Landing a position at a desirable company can feel like a major victory. However, what happens when you discover that you weren't the organization's first choice? Recent research conducted by Wharton management professor Stephanie J. Creary and her colleagues delves into the complex dynamics of being a second-choice hire and its profound impact on an employee's sense of belonging and overall job performance.

The study, titled "Second-Choice Employees: Organizational Consequences of Hiring Through Referrals," explores the psychological and organizational implications of hiring practices that result in second-choice employees. These are individuals who are hired after the company's initial preferred candidate declines the job offer.

Creary and her team found that second-choice employees often struggle with feelings of inadequacy and a diminished sense of belonging within their workplace. This psychological burden can have far-reaching consequences, affecting not only the individual's job satisfaction but also their performance and long-term career prospects.

The Psychology of Workplace Belonging

Workplace belonging is a crucial factor in employee engagement and overall job satisfaction. It refers to the sense of connection and acceptance an individual feels within their professional environment. For second-choice hires, this sense of belonging can be significantly compromised from the outset.

The research reveals that second-choice employees often grapple with:

  • Imposter syndrome
  • Reduced confidence in their abilities
  • Heightened sensitivity to workplace interactions
  • Difficulty forming strong professional relationships

These psychological challenges can create a self-fulfilling prophecy, where the employee's perceived inadequacy leads to actual underperformance, further reinforcing their feelings of not belonging.

The Ripple Effect on Job Performance

The impact of being a second-choice hire extends beyond psychological well-being and can significantly affect job performance. Creary's research indicates that these employees often:

  • Exhibit lower levels of engagement
  • Are less likely to go above and beyond in their roles
  • Have higher turnover rates
  • Struggle to advance within the organization

As Creary notes, "When people feel like they don't belong, they're less likely to speak up in meetings, less likely to share ideas, less likely to take on additional projects". This reluctance to fully engage can hinder both individual and organizational success.

The Role of Organizational Culture

The study emphasizes the critical role that organizational culture plays in mitigating the negative effects of being a second-choice hire. Companies with strong, inclusive cultures that prioritize employee well-being and professional development are better equipped to integrate all employees, regardless of their hiring circumstances.

Creary suggests that organizations should focus on:

  • Creating a welcoming onboarding process
  • Fostering open communication
  • Providing equal opportunities for growth and advancement
  • Implementing mentorship programs
  • Regularly assessing and addressing workplace climate

By cultivating an environment where all employees feel valued and supported, organizations can help second-choice hires overcome their initial disadvantage and thrive in their roles.

The Ethical Implications of Hiring Practices

The research also raises important ethical questions about hiring practices and the potential long-term consequences of how organizations approach talent acquisition. Creary and her colleagues argue that companies need to be more mindful of the messages they send, both explicitly and implicitly, during the hiring process.

"Organizations need to be really thoughtful about how they're treating candidates throughout the entire process," Creary emphasizes. "Because even if someone accepts your offer, if they've been treated poorly throughout the process, that's going to affect how they show up in the workplace".

Strategies for Overcoming the Second-Choice Stigma

For individuals who find themselves in the position of being a second-choice hire, there are strategies to overcome the potential negative impacts:

Focus on personal growth: Concentrate on developing your skills and contributing value to your role, rather than dwelling on the circumstances of your hiring.

Build strong relationships: Actively work to form connections with colleagues and supervisors to strengthen your sense of belonging.

Seek feedback and mentorship: Regularly request constructive feedback and seek out mentors who can guide your professional development.

Reframe your perspective: View being hired, regardless of the circumstances, as an opportunity to prove your worth and exceed expectations.

Communicate openly: If you're struggling with feelings of inadequacy, consider discussing your concerns with a trusted supervisor or HR representative.

The Future of Inclusive Hiring Practices

As awareness grows about the impact of being a second-choice hire, forward-thinking organizations are reevaluating their hiring practices to ensure a more inclusive and equitable process for all candidates. Some emerging best practices include:

  • Implementing blind resume reviews to reduce unconscious bias
  • Standardizing interview processes to ensure fair evaluation of all candidates
  • Providing comprehensive feedback to all applicants, regardless of outcome
  • Creating transparent career progression pathways for all employees

By adopting these practices, companies can work towards creating a more level playing field and fostering a sense of belonging for all employees, regardless of their initial hiring status.

The research conducted by Creary and her colleagues sheds light on a previously overlooked aspect of organizational behavior and talent management. Understanding the psychological impact of being a second-choice hire is crucial for both employees and employers in today's competitive job market.

For organizations, the key takeaway is the importance of creating a workplace culture that values and supports all employees, regardless of how they came to join the company. By fostering an environment of inclusion and providing equal opportunities for growth and development, companies can help mitigate the negative effects of being a second-choice hire and unlock the full potential of their workforce.

For individuals, recognizing the potential challenges of being a second-choice hire is the first step in overcoming them. By focusing on personal growth, building strong relationships, and reframing their perspective, employees can transform their initial disadvantage into a powerful motivator for success.

Ultimately, the goal is to create workplaces where every employee feels valued, supported, and empowered to contribute their best work. As Creary's research demonstrates, achieving this goal requires ongoing effort and commitment from both organizations and individuals, but the rewards – in terms of employee satisfaction, performance, and overall organizational success – are well worth the investment.


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