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Singapore

Passenger volume at Changi Airport in 2024 reached 99.1% of pre-pandemic levels

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  • Changi Airport's 2024 passenger traffic reached 99.1% of pre-pandemic levels, handling 67.7 million passengers and nearly matching its 2019 record of 68.3 million.
  • The airport's recovery was driven by factors including the resumption of international travel, strong regional performance (especially in North Asia), enhanced connectivity, and strategic partnerships.
  • Changi Airport ranked as the world's fourth busiest international airport in 2024, with plans to achieve 100% traffic recovery and introduce new airline brands and destinations in the near future.

[SINGAPORE] Singapore's Changi Airport, renowned for its world-class facilities and exceptional service, has demonstrated a remarkable recovery in 2024, with passenger traffic reaching an impressive 99.1% of pre-pandemic levels. This achievement underscores the resilience of the aviation industry and Singapore's position as a key global travel hub.

In 2024, Changi Airport handled a staggering 67.7 million passengers, showcasing a robust rebound from the challenges posed by the COVID-19 pandemic. This figure represents a significant milestone in the airport's recovery journey, falling just short of the record-breaking 68.3 million passengers recorded in 2019.

Transport Minister S. Iswaran had previously projected that passenger traffic at Changi Airport would return to pre-pandemic levels by 2024, and this prediction has proven to be remarkably accurate. The airport's performance in 2024 not only met but nearly exceeded these expectations, demonstrating the effectiveness of Singapore's strategies in revitalizing its aviation sector.

Quarterly Performance Breakdown

Throughout 2024, Changi Airport showed consistent growth across all quarters:

Q1 2024: The year started strong with about 16.5 million passengers passing through the airport in the first quarter. This period saw passenger movements surpassing pre-pandemic levels for the first time since the onset of COVID-19.

Q2 2024: The momentum continued with 16.5 million passenger movements from April to June, marking a 13.4% increase compared to the same period in 2023.

Q3 2024: From July to September, the airport handled 16.8 million passenger movements, registering a year-on-year increase of 10.0%.

Q4 2024: While specific figures for the last quarter are not yet available, the overall annual total suggests continued strong performance to round out the year.

Key Factors Driving Recovery

Several factors contributed to Changi Airport's impressive recovery:

Resumption of International Travel: The gradual lifting of travel restrictions worldwide played a crucial role in boosting passenger numbers.

Strong Regional Performance: North Asia emerged as the fastest-growing region, with China seeing the highest growth among Changi's top markets.

Enhanced Connectivity: Throughout 2024, Changi Airport worked closely with airline partners to reinstate suspended routes and add new flights, expanding its network to over 150 cities served by more than 90 airlines.

Strategic Partnerships: The airport formed strategic alliances to improve air logistics, including a Memorandum of Understanding with Brussels Airport Company to enhance pharmaceutical air logistics.

Innovative Customer Experiences: The introduction of new retail concepts and the expansion of the e-commerce platform iShopChangi contributed to an enhanced traveler experience.

Global Ranking and Recognition

Changi Airport's stellar performance in 2024 has solidified its position as one of the world's busiest and most celebrated airports. According to recent rankings, Changi emerged as the world's fourth busiest international airport in 2024, with a total international seat capacity of 41.5 million seats, marking a 15% increase from 2023.

This achievement is particularly noteworthy given the challenges faced by the aviation industry in recent years. Changi Airport's ability to not only recover but also excel in such a competitive landscape speaks volumes about its operational efficiency, strategic planning, and commitment to providing an unparalleled travel experience.

Economic Impact and Future Outlook

The resurgence of passenger traffic at Changi Airport has had a significant positive impact on Singapore's economy. As a key transportation hub, the airport's recovery has stimulated growth in related sectors such as tourism, hospitality, and retail.

Looking ahead, Changi Airport Group (CAG) remains optimistic about future growth prospects. Lim Ching Kiat, CAG's executive vice-president for air hub and cargo development, stated, "Our goal is to achieve 100 per cent traffic recovery this year. We will also introduce new airline brands and destinations to Singapore."

This forward-looking approach aligns with Singapore's broader strategy to enhance its position as a global aviation hub. The airport continues to invest in infrastructure improvements and technological innovations to meet future demand and maintain its competitive edge.

Challenges and Opportunities

Despite the impressive recovery, Changi Airport faces ongoing challenges:

Capacity Management: With passenger numbers approaching pre-pandemic levels, efficiently managing capacity while maintaining high service standards remains crucial.

Sustainability: The aviation industry's focus on reducing carbon emissions presents both challenges and opportunities for innovation at Changi Airport.

Evolving Travel Patterns: Adapting to changing travel behaviors and preferences in the post-pandemic era will be essential for continued success.

Global Economic Uncertainties: Fluctuations in the global economy and geopolitical tensions could impact travel demand and require agile responses from the airport.

Changi Airport's achievement of reaching 99.1% of pre-pandemic passenger traffic levels in 2024 is a testament to its resilience, strategic planning, and unwavering commitment to excellence. This milestone not only signifies a robust recovery for Singapore's aviation sector but also reinforces Changi's status as a world-leading airport.

As Changi Airport continues to innovate and expand its offerings, it is well-positioned to meet the evolving needs of global travelers and maintain its role as a key player in international aviation. The airport's success story serves as an inspiration to the global aviation industry, demonstrating that with the right strategies and adaptability, it is possible to overcome even the most significant challenges.

With its eyes set on full recovery and future growth, Changi Airport is poised to soar to new heights in the coming years, continuing to connect Singapore to the world and setting new standards for airport excellence.


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