Why young professionals are turning to ChatGPT over managers for career advice

Young professionals are increasingly seeking career advice from AI tools like ChatGPT rather than their managers. This trend is reshaping the traditional dynamics of workplace mentorship and highlights the growing reliance on technology for professional development.

A recent survey by Workplace Intelligence and INTOO revealed that 47% of Generation Z workers believe ChatGPT provides better career advice than their own managers. This statistic is a clear indicator of the shifting preferences among young professionals who are looking for reliable and accessible career guidance.

Why ChatGPT?

Accessibility and Availability: One of the primary reasons young professionals prefer ChatGPT is its 24/7 availability. Unlike managers who may be too busy or unavailable, ChatGPT can provide instant responses to career-related queries at any time.

Perceived Reliability: Many young workers trust AI tools more than their managers for career advice. This trust stems from the belief that AI can offer unbiased and data-driven recommendations, free from personal biases that might influence human advisors.

Comprehensive Information: ChatGPT can access a vast amount of information and provide detailed advice on various career-related topics, from resume building to interview preparation and career growth strategies.

The Consequences of Poor Managerial Advice

The reliance on AI for career advice also stems from dissatisfaction with managerial guidance. The survey found that four in ten employees across all age groups have received "bad" career advice from their managers. This poor advice can have significant consequences, including:

Hindered Career Development: 67% of those surveyed reported staying in jobs that didn't suit them or missing out on promotions and pay raises due to bad advice.

Negative Impact on Well-being: Nearly 60% of respondents said they suffered personally from following unwise recommendations, with 39% of Generation Z workers noting a negative impact on their mental health.

The Role of Managers in Career Development

Despite the growing preference for AI tools, the role of managers in career development remains crucial. Managers need to take their advisory roles more seriously and invest time in guiding their employees. Regular discussions about career goals and development plans can help bridge the gap between employees' expectations and the support they receive.

The Future of Career Advice

As AI continues to evolve, its role in providing career advice is likely to expand. However, the human element of mentorship and personalized guidance from managers cannot be entirely replaced. A balanced approach, where AI tools complement the efforts of managers, could provide the most effective career support for young professionals.

The trend of young professionals turning to ChatGPT for career advice highlights the need for managers to engage more actively in their employees' career development. By combining the strengths of AI tools with personalized mentorship, organizations can better support their workforce and foster a more productive and satisfied employee base.