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Investing in employee wellbeing drives business success

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  • Companies with higher employee wellbeing levels demonstrate better financial performance, including higher firm valuations, better return on assets, and increased gross profits.
  • Prioritizing employee wellbeing gives companies a competitive edge in attracting and retaining top talent, especially among younger generations with rising expectations.
  • Implementing a wellbeing-focused strategy involves integrating wellbeing into core business practices, regular measurement, and addressing key drivers such as belonging, fair pay, and flexibility.

[WORLD] Companies are increasingly recognizing that employee wellbeing is not just a feel-good initiative, but a strategic investment that can drive tangible business results. The concept of employee wellbeing goes beyond traditional health benefits, encompassing physical, mental, and emotional health, as well as job satisfaction and work-life balance. As we delve into this topic, we'll explore how prioritizing employee wellbeing can lead to improved business performance, enhanced talent acquisition and retention, and a more resilient workforce.

The Business Case for Employee Wellbeing

Recent research has shed light on the strong correlation between employee wellbeing and business performance. Indeed, in collaboration with Oxford researchers, conducted an extensive analysis of their work wellbeing dataset, revealing compelling insights into the impact of employee happiness on company success.

Improved Financial Performance

Companies that prioritize employee wellbeing have demonstrated superior financial performance across various metrics:

Higher Firm Valuation: Businesses with happier employees tend to have higher market valuations, indicating investor confidence in their long-term prospects.

Better Return on Assets (ROA): These companies efficiently utilize their assets to generate profits, showcasing improved operational efficiency.

Increased Gross Profits: A focus on employee wellbeing correlates with higher gross profits, suggesting a positive impact on revenue generation and cost management.

Stock Market Outperformance

Perhaps one of the most striking findings is that companies with higher levels of employee wellbeing collectively outperformed the stock market. This outperformance was further validated by Indeed's Work Wellbeing 100 index, which ranks the top 100 publicly traded companies based on their Indeed Work Wellbeing Score. The index demonstrated that these companies surpassed leading stock indexes such as the S&P 500, Nasdaq Composite, and Russell 3000.

Long-Term Resilience

The Indeed-Oxford research also explored the long-term implications of prioritizing employee wellbeing. Data from before and after the COVID-19 pandemic revealed that companies with happier workers before the crisis performed better afterward in all three key performance indicators: valuation, return on assets, and gross profits. This finding underscores the importance of investing in employee wellbeing as a strategy for building organizational resilience in the face of unforeseen challenges.

Attracting and Retaining Top Talent

In an increasingly competitive job market, companies that prioritize employee wellbeing gain a significant advantage in attracting and retaining top talent.

Rising Employee Expectations

Employee expectations regarding wellbeing are evolving rapidly. A 2023 study by Indeed and Forrester Research found that a substantial portion of millennials (54%) and Gen Z adults (59%) reported increased work wellbeing expectations compared to the previous year. For these younger generations, simply having a job is no longer sufficient; they seek employers who genuinely care about their wellbeing.

LaFawn Davis, chief people and sustainability officer at Indeed, emphasizes this point: "Employees will stay longer and give more effort if they feel like they have psychological safety and a sense of purpose."

Competitive Advantage in Recruitment

By prioritizing wellbeing, companies can differentiate themselves in a crowded job market. Job seekers are increasingly looking for employers who offer more than just competitive salaries and basic benefits. They want to work for organizations that demonstrate a genuine commitment to their employees' overall wellbeing.

Enhanced Employee Engagement and Productivity

When employees feel that their wellbeing is a priority, they are more likely to be engaged and productive. This increased engagement can lead to improved performance, innovation, and overall business success.

Measuring and Improving Employee Wellbeing

To effectively prioritize employee wellbeing, companies need to implement robust measurement and improvement strategies.

The Indeed Work Wellbeing Score

Indeed has developed a comprehensive metric called the Work Wellbeing Score, which measures key outcomes of work wellbeing, including happiness, purpose, satisfaction, and stress. This score, developed in partnership with leading happiness and wellbeing experts, also takes into account key drivers of workplace wellbeing such as belonging, fair pay, and flexibility.

Transparency and Continuous Improvement

The Indeed Work Wellbeing Score is freely accessible to Indeed users, allowing employers to assess their standing and identify areas for improvement. This transparency not only helps businesses understand what matters most to their employees but also serves as a valuable guide for job seekers looking for companies where they can thrive.

Building a Resilient Future Through Employee Wellbeing

Investing in employee wellbeing is not just about improving individual employee experiences; it's about building a more resilient and adaptable workforce that can navigate future challenges.

Empowering Employees to Thrive

When companies focus on wellbeing, they create an environment where employees can perform at their highest potential. This focus on thriving, rather than just surviving, at work can have a profound impact on both individual and company performance.

Adapting to the Future of Work

As the future of work increasingly centers on the employee experience, incorporating wellbeing into business strategy becomes crucial. LaFawn Davis emphasizes this point, stating, "The future of work conversation cannot happen without employee wellbeing at the center of it."

Implementing a Wellbeing-Focused Strategy

To effectively prioritize employee wellbeing, companies should consider the following strategies:

Integrate Wellbeing into Core Business Strategy: Treat work wellbeing as a fundamental business strategy rather than just an HR initiative.

Measure Wellbeing Regularly: Implement regular assessments of employee wellbeing using comprehensive metrics like the Indeed Work Wellbeing Score.

Address Key Drivers of Wellbeing: Focus on factors such as belonging, fair pay, flexibility, and psychological safety.

Promote Work-Life Balance: Implement policies that support a healthy work-life balance, such as flexible working hours or remote work options.

Invest in Mental Health Support: Provide access to mental health resources and create a culture that destigmatizes mental health discussions.

Foster a Sense of Purpose: Help employees connect their work to the broader company mission and societal impact.

Encourage Professional Development: Support employee growth through training, mentorship, and career advancement opportunities.

Create a Positive Work Environment: Foster a culture of appreciation, recognition, and open communication.

Prioritizing employee wellbeing is no longer just a nice-to-have initiative; it's a strategic business investment that can drive significant returns. From improved financial performance and stock market outperformance to enhanced talent acquisition and retention, the benefits of focusing on employee wellbeing are clear and measurable.

As we navigate an ever-changing business landscape, companies that place employee wellbeing at the center of their strategy will be better positioned to build resilient, adaptable, and high-performing organizations. By creating environments where employees can thrive, businesses not only fulfill their responsibility to their workforce but also set themselves up for long-term success and sustainability.

In the words of LaFawn Davis, "Our hope is that we're able to use our massive amount of data to actually create change." As more companies recognize the strategic importance of employee wellbeing, we can look forward to a future of work that is not only more productive but also more fulfilling and sustainable for all.


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